1. Do you sell original or artificial jewelry?

We offer both! Our collection includes high-quality artificial jewelry as well as genuine metals and stones. Whether you’re looking for affordable fashion pieces or luxury originals, we’ve got you covered.

2. Can I place a custom jewelry order?

Yes! We specialize in custom jewelry creations. Simply share your design or idea with us, and our skilled artisans will bring it to life.

3. Where do you ship?

Currently, we ship all across Pakistan. International shipping will be available soon.

4. How can I place an order?

You can place your order directly on our website:

  1. Browse the product you like.
  2. Select the size or variation (if any).
  3. Click Add to Cart and proceed to Checkout.
  4. Fill in your details and confirm the order.

5. What payment methods do you accept?

We accept:

  • Cash on Delivery (COD)
  • Bank Transfer / JazzCash / Easypaisa
  • Credit & Debit Cards (coming soon)

6. How long will it take to receive my order?

Orders within Pakistan are typically delivered within 3–5 working days. Custom orders may take 7–15 days depending on the design complexity.

7. Can I return or exchange my order?

Yes, you can request a return or exchange within 3 days of delivery, provided the item is unused and in its original packaging. Custom orders are non-refundable unless defective.

8. Are your products hypoallergenic?

Most of our jewelry is made from skin-friendly materials, but if you have sensitive skin, we recommend checking the product description or contacting us for material details.

9. Do you have a physical store?

Yes! We have three physical stores in Lahore where you can view our products in person. Visit our Contact Us page for locations.

10. How can I contact you for more questions?

You can reach us via:

  • WhatsApp: 0333-4223640
  • Email: support@klasware.com
  • Contact Form on our website